Our team of scientists, technologists, and engineers with extensive professional experiences are poised to meet our clients’ needs.
- Laboratory Set up: From the designing of your laboratory space to product selection, we want to journey with you from the beginning with the end in mind.
- Equipment Installation and Commissioning: We provide installation services and support all equipment supplied by us. We also go the extra mile on request, to provide installation and support for equipment not supplied by us in conjunction with the manufacturer’s support and relying on our expertise.
- Equipment Maintenance: We offer Annual Maintenance Contracts (AMC), which can be purchased alongside the equipment at the time of ordering or separately before the expiration of the equipment warranty. Whichever is convenient for clients’ budget and planning processes, our friendly maintenance team will ensure there is no downtime in your work processes once you come on board with us.
- Online Product and Technical Support: You don’t have to be an existing client to enjoy our online support services for product and technical needs. Things go wrong in the laboratory – faulty instrument, stock out, etc. – at the least expected time and you want a quick temporal or long-lasting solution, No Worries as our Online Product and Technical Support, OPTS team has got you and your laboratory covered.
We are able to identify the problem, proffer or develop solutions and implement solutions based on our knowledge and experience. We are committed to finding the missing product in the puzzle of your work process or fitting the pieces of your equipment as in a puzzle so that it can perform optimally as designed and all these in the shortest possible time.